Sector
AI for Online Education & Training
Student support, retention and academic coordination with AI. Cerebro AI connects LMS, community and communications to provide useful answers and prevent dropout.
Student supportRetentionProgressMultichannel
–45% tickets
Basic support automated.
+8 pp
Improvement in completion rate.
Detection
Students at risk detected before they drop out.
- We resolve frequent questions about access, payments and use of the campus.
- Basic academic support and personalised guides by course.
- Risk alerts and progress summaries by cohort.
What AI can do here
- Answer FAQs about campus and payments.
- Provide basic academic support with student context.
- Detect dropout risk based on activity and progress.
- Produce progress summaries by group, course or cohort.
Processes to automate first
What most reduces tickets and improves experience.
- FAQs about access, payments and campus operation.
- Basic academic help and suggested study paths.
- Detection of and contact with at‑risk students.
- Progress summaries for academic coordination.
Impact we measure
Support and retention metrics.
- Queries automated vs. handled by the team.
- Completion rate and engagement by cohort.
- Perceived response times by channel.
- Dropout risk detected and mitigated.
Why Xbrania for education
- Integration with LMS, community and communication tools.
- Brand tone and clear limits in academic support.
- Security and privacy for student data.
- Fast pilot and scale‑up by programmes.
Caso tipo
Online academy with cohorts
AI agents for support and proactive progress tracking.
- –45% basic support tickets.
- Improved completion on key programmes.
- Early alerts and reactivation of at‑risk students.
Does this fit your context?
If you coordinate online programmes, cohorts or student communities, we can review together what support to automate first.