Home décor eCommerce (France)
Cerebro AI · Customer service & post‑sales
Cerebro AI connects to the eCommerce platform, logistics and CRM to answer questions about orders, changes, returns and shipment tracking,
absorbing most of the repetitive queries without increasing the support team.
Result: –62% time spent on support and +21% in conversion rate.
Printing services (Germany)
Cerebro AI · B2B quotes and orders
Cerebro AI centralises catalogues, pricing rules, materials and production capacity to generate custom quotes,
register orders and coordinate with production and logistics from a single internal interface.
Result: response times from 7 days to 48 hours and fewer reworks due to order errors.
Aesthetic clinics (Spain & Portugal)
Cerebro AI · Omnichannel lead management
A Cerebro AI orchestrates leads coming from web, ads, social and phone, answers initial questions, qualifies prospects
and manages appointment booking for multiple clinics and countries while maintaining common criteria.
Result: +34% lead‑to‑appointment conversion without increasing the front desk team.
International logistics (Europe)
Cerebro AI · Incidents and traceability
Cerebro AI connects to tracking and ERP systems to answer questions about shipment status, open and update incidents
and escalate only those cases that require human intervention.
Result: –50% “where is my order” calls and greater internal visibility of incidents.
B2B professional services (Spain)
Cerebro AI · Proposals and commercial documentation
A Cerebro AI trained with templates, previous cases and technical documentation prepares proposal drafts,
executive summaries and RFP answers that the team then reviews and adjusts.
Result: proposal preparation cycles reduced from weeks to days, maintaining quality and coherence.
Online education and digital academies (Spain)
Cerebro AI · Student support and churn risk
Cerebro AI answers frequent questions about the campus, payments and content, guides students according to their progress
and alerts the team when it detects churn‑risk patterns.
Result: –45% support tickets and better tracking of students at risk.