Cerebro AI, agents and automation designed around your business.
We design and build tailored software and AI for your company: a Cerebro‑style central architecture plus agents, workflows and automations connected to your systems to reduce manual work, improve response times and give real visibility.
Main service building blocks
Most projects combine several of these blocks around a tailored “AI brain” architecture, adapted to the reality of your organisation.
AI agents for customer service and support
AI agents connected to this central architecture that understand your business and respond using real data: orders, appointments, incidents, technical documentation or internal policies.
- Level 1 support automated across multiple channels.
- Smart escalation to humans with full context.
- Tone and limits defined together with you.
Automation of internal processes
Workflows that connect this “AI brain” with ERP, CRM, eCommerce, ticketing and internal tools to coordinate information and execute tasks where you lose most time today.
- Classification and prioritisation of tasks and incidents.
- Generation of summaries and alerts for leadership.
- Integration with your existing tools.
Web applications with integrated AI
Web interfaces designed for your teams: operational dashboards, internal portals or partner tools where this central AI and data layer is what ties everything together.
- Design centred on roles and real use cases.
- Modern architectures, ready to grow.
- Multi‑language from day one if you need it.
How we approach an AI automation project
We don’t talk about “just a bot” in isolation, but about a component inside a broader architecture. We analyse which part of your process makes sense to automate first and which tasks should remain in your team’s hands.
Process and channel review
We map how cases arrive, which systems are involved and where friction appears.
Objectives and metrics
We define clear goals (time, volume, quality) and how we will measure them.
Focused initial use case
We choose a high‑impact process to launch quickly and learn from real data.
What we deliver
Every project is different, but it usually includes a combination of:
- A central internal application (your “AI brain”) custom‑developed for your organisation.
- Agents, workflows and models tailored to your systems.
- Operational dashboards for your teams and secure, role‑based access.
- Essential documentation and knowledge transfer.
Typical project sequence
Interviews and selection of the initial use case.
Design of integrations and user experience.
Cerebro AI, agents and minimum viable dashboards.
Beta rollout, training and improvements guided by metrics.
Does this fit your context?
If you recognise your processes in these service blocks, we can explore together where to start.