eCommerce & Retail
Online stores and retailers with a high volume of enquiries, orders, incidents and returns across multiple channels.
- Omnichannel customer service and post‑sales.
- Management of returns and exchanges.
Sectors where an “AI brain” adds the most value
We have identified sectors where a Cerebro‑style architecture connected to your systems and well‑designed agents has a particularly high impact on operations, costs and customer experience.
Industry & Manufacturing
Companies with complex technical offers, manufacturing orders and demanding post‑sales support across several countries.
- Configuration and documentation of offers.
- Management of machinery incidents.
Logistics & Transport
Logistics and transport operators focused on traceability, SLAs and multi‑party incidents.
- Shipment status across multiple channels.
- Logging and prioritisation of incidents.
Clinics & Healthcare
Private clinics and health groups with leads, complex schedules and sensitive information.
- Management of first consultations and appointments.
- Coordination between centres and countries.
Professional services & consulting
Firms, consultancies and service companies with knowledge‑ and documentation‑intensive work.
- Proposals and recurring documentation.
- Project and deliverable follow‑up.
Online education
Digital academies and e‑learning platforms with many students, channels and programmes.
- Student support and question handling.
- Cohort tracking and retention.
Explore related services and case studies
Shall we talk about your sector?
If you recognise yourself in any of these contexts, we can review which processes make the most sense to start with.